Additional costs with NATEL® infinity

Additional costs with NATEL® business infinity

Additional costs with NATEL® infinity

Telephone calls, SMS, and the mobile Internet are free on landline and mobile networks in Switzerland with NATEL® business infinity. Calling chargeable service numbers, making international calls, and using roaming can result in additional costs not covered by your subscription.

How to keep your costs under control

  1. Check your unpaid bills and get a detailed statement under Current Usage and Costs.
  2. Block access to expensive premium rate numbers.
  3. Before or during a journey, use the free to access Data Roaming Cockpit at or install the free Roaming Guide App for Android or iPhone.
  4. Get informed about costs for international calls, and add an International option to your NATEL® business infinity subscription if you make regular calls abroad. 

What additional costs can be incurred?

Piktogramm Auslandtelefonie

International calls

Did you know that your credit for international calls is limited with NATEL® business infinity XS, S, M and L? Additional costs apply once the credit has been used. Only with NATEL® business infinity XL can you make unlimited calls to the EU, the USA, and Canada.

Piktogramm Roaming


Credit for calls, as well as SMS/MMS and the use of mobile Internet, is limited on all  NATEL® business infinity subscriptions. Additional costs can apply once the credit has been used.  


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