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Questions about paying your Swisscom bill

Payment questions

Payment questions

Unpaid bills

View your unpaid bills in the customer centre.

Mislaid payment information

If you have mislaid your payment information, you can always find it in the customer centre.

Payment methods

Direct debit and Debit Direct

The direct debit option of banks or Debit Direct offered by PostFinance will automatically debit the amount to be paid from your account on the due date. Once it is set up, you will never again miss a payment deadline.

Register for Debit Direct by PostFinance Go to the direct debit form (PDF 116 kB) for bank customers

E-bill (of Swiss banks)

You will receive your Swisscom bills directly via e-banking. Pay your bill at the click of a mouse.

E-bill registration Flyer E-bill (pdf)


Pay your Swisscom bill conveniently per e-banking. All payment information is available in the customer centre or bill notification.

Go to the customer centre Register for the bill notification service Further information about online billing


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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