I informed you of a fault. Will I receive a reply from Swisscom?

I informed you of a fault. Will I receive a reply from Swisscom?

I informed you of a fault. Will I receive a reply from Swisscom?

Your message will be reviewed by us. If other customers have notified us of this or a similar problem, it is easier for us to locate the specific problem. We then provide information on current issues that we are aware of on the overview page (under “Fault reporting“). 

 

If, however, the problem only relates to your specific Swisscom connection, we will be unable to notify you. You can however contact Swisscom directly.


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