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Order status

Enquire about the status of your order online

Checking your order status online

My jobs and orders 

When you are logged in, you can see the status of your orders such as alterations to your contract and subscription changes (e.g. My SME Office combined deals) and of orders for equipement and accessories from the online shop:


To order status

The above link takes you to an overview of your orders. You need to use your  Swisscom Login just as you do for the Customer Centre. You can create a login if you don't already have one.

You can even check the status of open orders three months after their completion.  

My iPhone 6 order

You will have received an email confirmation with a link to check the status of your order when you ordered your iPhone 6. If you haven't received this email, or have deleted it, you can request confirmation again here:


Request confirmation


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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