All mobile phones are at risk of being affected by malware (viruses, worms, etc.) – regardless of which operating system is running on your device. Protect your mobile phone to ensure that you don’t lose any data and incur unwanted charges.
Threats posed by malware
- Your personal data might be stolen, changed or deleted.
- The functions of your mobile phone might be interfered with or blocked.
- Your device might send unlimited SMS and MMS or make calls.
Protecting your mobile phone
Install or activate the Mobile Security anti-virus programme on your mobile phone. If you have an iPhone, contact the Apple Store.
- If you use your SIM card with several devices, install the anti-virus programme on every single device.
- Update your smartphone programmes regularly.
- Secure your mobile phone with a PIN code or with the device lock code.
- Only activate Bluetooth when necessary.
- Activate the “hidden” mode for Bluetooth so that your mobile phone cannot be detected by third-party devices.
- Switch Bluetooth to “unauthorised” so that you have to explicitly authorise every connection.
- Only upload data from trustworthy sources onto your mobile phone.
- Do not respond to SMS if you can’t identify the sender or intention.
- Never disclose your confidential information (user name, password, PIN code, etc.).
- Only use Swisscom iPhones in the Swisscom mobile phone network. Cracked iPhones that have been reprogrammed for operation in another mobile phone network are particularly susceptible to malware.
- Therefore, you should only use memory cards from trustworthy sources.
- If you suspect a virus on your mobile phone, check your phone with a virus scanner and remove the virus if necessary.