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Logging in to Swisscom Hotspots

Logging in automatically to Swisscom Hotspots with EAPSIM

Logging in automatically to Swisscom Hotspots with EAPSIM

At Swisscom's public hotspots, you can use WLAN to connect your iPhone to the Internet. This connection is faster and more stable than mobile phone network connections. If you have a Swisscom NATEL® Surf subscription, you can log in automatically at the Swisscom hotspots with the EAPSIM function. In this case, you will not pay the normal hotspot tariffs that are based on the time units, but just the data volume included in your Swisscom surf subscription.


  • Your iPhone must be right near to a Swisscom hotspot.

  • You iPhone must be fitted with the OS 3.0 operating system or a newer version.  Devices purchased from summer 2009 onwards already have the right operating system. Older devices can be switched free of charge to the new version. Connect your iPhone with iTunes. Installation of the new operating system will be offered automatically.

  • You must have a Business subscription to connect up automatically at the hotspot. If you have other subscriptions, a page with tariff information will be shown that you must confirm - then you will be connected with the Internet.

How do I log in automatically to Swisscom Hotspots with EAPSIM?

Step 1

Go to settings and press Wi-Fi.

Step 2

First activate the WLAN connection by pushing the Wi-Fi switch to the right. An automatic search for available networks will then be carried out. Then click on the blue button () for the MOBILE-EAPSIM network.

Step 3

Now push the “Automatically connect” switch to the right.

Step 4

Go back a step by clicking on Wi-Fi networks. Ensure that the MOBILE EAPSIM network is selected (tick to the left of the network). If not, click on the MOBILE EAPSIM network name to select it.

If you have activated automatic connection once already then your settings will remain saved and you will be automatically be connected to an available hotspot provided you have activated WLAN.

Information for customers with OS 3.1: 
If you use an iPhone with OS 3.1, you must switch the "Automatically connect" switch on again each time.

Please note
The iPhone does not currently support prioritisation of automatically available WLAN networks. Therefore, please always check whether you are really on your private WLAN network at home. To do this, select Wi-Fi under Settings. The tick shows which WLAN network your iPhone is currently connected with.


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