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iTunes Codes are ideal for anyone who likes music, films, games, Apps, books, and more.
They are available in different amounts and may be redeemed with a few clicks from the iTunes Store, App Store, iBooks Store and Mac App Store. You can then enjoy the content on your Mac / PC, iPad, iPhone, iPod, and Apple TV.

iTunes Codes

The following notes may be of help:

How can I redeem an iTunes Code?

Here’s how:

  1. Go to the iTunes Store.
  2. Scroll to the very bottom and click or tap “Redeem”.
  3. Enter the 16 digit Code available in the iTunes Code delivery email from Swisscom or in your Purchase History.


I’ve lost my Code. Where can I get a new Code?

First check your junk mail folder and deleted e-mails.

If you don't find anything here, send an email to To receive a new Code, we need your order number, which you will find in your purchase history. We will then send you the new Code by e-mail.


I can’t redeem the Code. 

For problems redeeming your iTunes Code, please contact Apple Support. Be prepared to provide proof of purchase for the Code. A screenshot from the purchase history in your account should be sufficient.


Can I get my money back if I no longer need the Code?

No. There are no refunds for purchased Codes.  


After purchase, how long will it take for me to receive the Code?

You may have to wait up to 5 minutes after purchasing before you can redeem your iTunes Code. In some cases it may take up to 1 hour to deliver a Code.

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