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Repair Form

Download and print the dispatch form

You need to print out a prepaid label in order to return your mobile phone to Swisscom for free.
Please fill out the following form and click “Next”

Details of faulty mobile phone

Is the problem constant or intermittent?
Where did you buy your mobile phone?
Do you want an estimate?*

Personal details

By sending your phone to our Service Centre, you are accepting Swisscom’s repair service terms .