For small enterprises and self-employed people:
Need support with your computer, smartphone or Microsoft 365 applications? Our My Service experts will be happy to help. Get one-to-one technical assistance from an expert over the phone, in our Swisscom Shops or directly at your home or office, from CHF 25.—.
Our My Service experts can also provide services individually without a subscription.
Microsoft 365 application setup
Operating system update
Hard disk backup/recovery
Protecting the device from hackers & phishing
Security setting checks
Anti-virus software installation
Setting up the device
Setting up e-mail and synchronising accounts
Secure data deletion
No, it is a freephone number. However, if a service is requested without a subscription, a charge of CHF 40.—/15 minutes will apply for the service. The price of the support will always be agreed with the customer before work starts.
Depending on the issue, a consultation can take between 15 minutes and 2 hours.
Yes, a minimum contract term of 12 months applies for all new subscriptions. If an additional option is added, the minimum contract period of the All-In package is extended by a further 12 months.
Yes, a My Service Business option (Workplace or On-site) can be added at any time. Options are only available in combination with a My Service Business All-In package.