My Swisscom Partner Network & Outages Shop appointment Newsletter Contact
My Swisscom Partner Network & Outages Shop appointment Newsletter Contact

For small enterprises and self-employed people:

Technical support for computers, printers and Microsoft 365 applications

Need support with your computer, smartphone or Microsoft 365 applications? Our My Service experts will be happy to help. Get one-to-one technical assistance from an expert over the phone, in our Swisscom Shops or directly at your home or office, from CHF 25.—.

All inclusive

My Service Business

The all-inclusive offer for small enterprises and self-employed people: back up data, set up Microsoft 365 applications or receive technical support from experts.

  • For all office equipment and operating systems (computers, smartphones, printers, Microsoft 365 applications etc.)
  • Support from our IT experts and Microsoft-certified employees
  • For 3 workstation users
  • In a Swisscom Shop and on the hotlineCharges apply for on-site support; travel of CHF 80.— included
  • Includes 18 services per year

Price per month


Individual services

Our My Service experts can also provide services individually without a subscription.

Individual services

Charged according to cost

Support for your office equipment and operating systems. In the Swisscom Shop, by phone or in your own home.

  • E-mail setup
  • Transfer and back up data
  • Set up and optimise Microsoft 365 applications
  • Set up office equipment (computers, smartphones, printers etc.)
  • Check and set up virus protection

Price per 15minFor on-site support: + CHF 80.— for travel


The most common support provided by My Service

BSetting up office equipment & applications

We’ll set up your office equipment and provide assistance with Microsoft 365 applications (e.g. Microsoft Teams or Skype for Business).

Backing up & synchronising data

With your input, we’ll transfer your data from your old computer, laptop or smartphone to your new device.

Security check​

We’ll scan your computer or laptop for viruses and provide security advice.​

Technical support

We’ll fix issues with your computer, printer, smartphone or operating system.

Service overview

Computer & Software


Smartphone, tablet, printer etc.


Do charges apply for calls to 0800 822 830?

How long does telephone-based support take on average?

Is there a minimum contract period?

Can the additional option be added at any time?

My Service for residential customers

Do you have an enquiry or need one-to-one advice?

Hotline for enquiries

Mon-Fri 08.00-21.00 Uhr

Sat 08.00-17.00 Uhr

Tel.: 0800 822 830

Appointment in a SME Center

Would you like to personally discuss your issue with an expert? Just make an appointment at an SME Center near you.