CombiLINE Flex


Unlimited phone calls to all Swiss networks


Fibre optics: 5 Mbit/s download max.
Copper: 5 Mbit/s download max.


7 × 24h Service Desk

CHF69.– /month Order
${xtraDiscount} XTRA discount incl.
Instead of ${priceInstead}

Check available surfing speed in the Internet and whether Swisscom TV is available in HD quality at the required address here.

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Eingeschränkte Auswahl an Kombi-Angeboten

Dieser Standort verfügt über eine eingeschränkte Bandbreite. Die Auswahl der "My KMU Office" Angebote ist deshalb eingeschränkt. Verfügbares Angebot: My KMU Office S

Mehr Informationen

Keine Kombi-Angebote verfügbar

An diesem Standort sind zur Zeit noch keine Kombi-Angebote verfügbar.

CombiLine Flex – your benefits at a glance

Surf the Internet at speeds up to 5 Mbit/s.

Unlimited landline telephony
in Switzerland.


7 × 24h Service-Desk
Status reports 


My SME Office legal information:
Special terms and conditions (SLA) (PDF)
Terms of offer (PDF)

All prices in CHF, including VAT
Costs billed in CHF 0.10 increments


Your benefits

Unlimited calls and SMS

Unlimited calls and SMS to all Swiss fixed and mobile networks

1 phone number included

Expandable to max. 5 phone numbers

Telephone connection 

1 phone number Included

1 channel per number

Do you want a particular phone number? You can conveniently order your individual landline number online.          Top Number


Additional phone numbers 

Phone number with free national calls  19.–/month 

Unlimited to all Swiss landline and mobile networks 

Phone number with pay-as-you-go calls 9.–/month 0.08/min to all Swiss landlines
0.30/min to all Swiss mobile networks, incl. Liechtenstein

CombiLine Flex is ideal for up to 5 phone numbers.


Business Telephony app/client

Business Telephony app/client Included per phone number

With My SME Office, you can benefit from the exclusive Business Telephony app/client. Make calls from your landline number even if you are away from the office.

Simple call diversion It’s now easier than ever to set up call diversions. Either directly in the office or on the move via the Business Telephony app.
Separate professional and private use

Your NATEL® number remains private and you always appear professional: no more unwanted business calls during your evening meal or on holiday.

Availability / Download

The Business Telephony app/client is available for:
Smartphone: iOS/Android
PC: Windows/Mac (OS X)

Download the Business Telephony app

Activate & manage the Business Telephony app

Domestic tariffs

Ins Swisscom Fest- und Mobilnetz  Unlimited

Charges apply to calls to business, short and special numbers. Incl. Swisscom’s mobile network in Liechtenstein (calls to other Liechtenstein mobile networks are charged in line with country group 1) 

To other providers’ fixed and mobile networks  Unlimited Incl. Liechtenstein 
To internal company network Unlimited  
SMS to fixed network Unlimited  
0800 Free   
0840 / 0842 / 0844 / 0848 Max. 0.081/min   
0900 / 0901 / 0906 Separate prices indicated by service provider  

International tariffs

  To the fixed network To the mobile network  
Country Group 1 Country Group 1: Andorra, Belgium, Bulgaria, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, United Kingdom, Ireland, Iceland, Italy (incl. Vatican City), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus, USA1, Canada1. Excluding overseas territories (e.g. French Guyana, Guadeloupe, Martinique, La Réunion, etc.)  0.12/min. 0.42/min.
Country Group 2 Country Group 2:  Australia, Israel, Japan, Mexico, New Zealand, South Korea, Taiwan, Ukraine 0.25/min.
Country Group 3 Country Group 3: Egypt, Albania, Algeria, Argentina, Bahamas1, Belarus, Bosnia-Herzegovina, Brazil1, Chile, China, Costa Rica, Dominican Republic, Ecuador, Hong Kong, Indonesia, Colombia, Kosovo, Libya, Malaysia, Morocco, Macedonia, Moldova, Montenegro, Palestine, Peru, Philippines, Russian Federation, Serbia, Singapore, Sri Lanka, South Africa, Thailand, Tunisia, Turkey, Venezuela 0.50/min.
Country Group 4 Country Group 4: Benin, Bolivia, Ghana, Guadeloupe, Guatemala, Haiti, India, Jamaica, Jordan, Cameroon, Cape Verde, Kenya, Congo (Brazzaville), Congo (DRC), Cuba, Lebanon, Madagascar, Mauritius, Nigeria, Timor Leste, Pakistan, Paraguay, Saudi Arabia, Zimbabwe, Syria, Tanzania, Togo, Uruguay, United Arab Emirates, Vietnam 1.00/min.
Country Group 5  Country Group 5: All other countries 1.50/min.


COMBOX® pro Included Storage capacity: 100×3 minutes, receive, print and forward faxes, forward messages by e-mail. Click here for more information
Manage COMBOX® 

CombiLine Flex is suitable for normal personal use. If Swisscom detects that usage significantly exceeds normal levels or if there are signs that the connection is being used for special applications (e.g. machine-to-machine, direct dialling or constant connections), Swisscom reserves the right to withdraw or restrict the service, or to take other suitable measures, at any time.


Your benefits

5 Mbit/s

Down- et Upload max. (fibre optics)

Swisscom PWLAN Hotspots

Surf on the move free of charge with up to 2 Mbit/s download speeds at Swisscom PWLAN hotspots

Internet speed

On fibre optics

Download max. 5 Mbit/s  
Upload max. 1 Mbit/s  

On copper

Download max. 5 Mbit/s The actual speed will depend on your phone line
Upload max. 1 Mbit/s The actual speed will depend on your phone line

Swisscom Public WLAN

Surf for free at hotspots unlimited Swisscom Public WLAN: Surf for free at up to 20 Mbit/s with five tablet PCs, notebooks & smartphones at hotspots across Switzerland  here.

WLAN Router

Centro Business 2.0 (WLAN Router) 198.-
instead of 298.-

This router is equipped with the very latest technology. Ultra-fast WLAN and Internet connection.

Service Package Classic included

Number of e-mail addresses   5 In the format
Web and client access  e.g. POP3 or IMAP. Included for all addresses 
Storage per e-mail address   5 GB Your e-mails are stored in a high-security Swisscom data centre in Switzerland 
Address book     1000 contacts Simple synchronisation of your contacts with your computer (e.g. Outlook, Lotus Notes) 
Webmail Use e-mail, SMS and address book via browser on any PC
SMS-function Send SMS messages, including group messages, via webmail
Free SMS   unlimited To all networks, excluding those of foreign roaming partners 
Costs SMS abroad    0.20 160 characters per SMS. Longer messages count as one SMS per 160 characters. For SMS messages sent to all networks of foreign roaming partners 
Spam, phishing and virus protection  Always up-to-date spam, phishing and virus filter protects you and your e-mail account from harm 
Safe transmission   SSL encryption of mail access 

Your benefits

7 × 24h Service Desk

Report interruptions to a special SME hotline

Professional installation

on site from CHF 199.–

Service Level

Service Level standard

7x24h Service Desk: 0800 055 055  
Support hours We work to restore interrupted services during support times Mon-Fri 8 a.m. to 5 p.m  
Status reports Status reports will always keep you updated on the progress of your order and if your service is interrupted  
Online customer service Customer Center for business customers  
Online help Online help and support with products and services  
Price included  


Professional on-site installation



  • Call-out
  • On-site service installation
  • Internet / e-mail configuration
  • Business Telephony activation in the Customer Center and
    installation of an app / client
  • Adaptation of existing MultiLINE installation if required


On-site service installation with TV



  • Same as above
  • plus installation of a Swisscom TV-Box


Shop appointment

Personal advice in the Swisscom Shop with an SME expert.

Make appointment

Telephone advice

Have you got questions about packages? Receive advice on the telephone from our experts.

Make appointment


By customers for customers

Find solutions and communicate with other customers.

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