Support with technical issues

We will be happy to assist you with your maintenance and support questions on issues such as setting up and updating e-mail, software, PCs, printers etc.

 

Our service for you:

 

  • Support via telephone
    Five devices are included (PC, Mac, tablet, smartphone)
  • Support in a Swisscom Shop
    Covers smartphones and tablets
  • Support in your home
    Billing based on outlay, CHF 40.-/15 minutes
    No charge levied for travelling to your location (value: CHF 80.-)
  • Continuous service optimisation and security checks
    Included for PCs

 

The service covers all common maintenance and support services for up to five devices of the customer, and can at most be activated twice per calendar year.