“Giving us flexibility with flat-rate pricing, Smart Business Connect provides us with the best possible support.”
Cesare Caci, head of marketing, Emmentaler Schaukäserei
Greater security for Emmentaler Schaukäserei
Emmentaler Schaukäserei in Affoltern receives around 300,000 visitors each year. Robust communication systems are vital for dealing with visitor reservations and booking requests quickly and reliably.
The challenge: high costs, complex operations
A smoothly functioning telephone system is key. The Schaukäserei’s previous telephone equipment was expensive to run, overly complicated and the cause of much head-scratching – especially for head of marketing Cesare Caci.
The result: perfect voice quality and satisfied customers
The ideal solution to meet the Schaukäserei’s needs turned out to be a combination of the Full Service Solution (FSS) no-worries telephony package with the Smart Business Connect (successor of Business Connect) IP telephony solution. The company now pays a fixed monthly price for a modern telephony platform paired with comprehensive service and support. Its customers are also delighted with the new solution, since their calls are now answered much more quickly and with significantly improved voice quality.