After evaluating various operators, the company chose Swisscom for its ability to offer the best guarantees in terms of transmission speed, security at all levels, assistance and the ability to interact with foreign operators. “What I really appreciate about Swisscom is the strength to take responsibility at operational level, without passing any problems on to anyone else. Intervention times are calculated in minutes,” confirms Dario Ruggeri, satisfied. With the Smart ICT solution, Swisscom was able to meet all data security and accessibility requirements, thus enabling the customer to conduct business more efficiently and securely.
With Managed Security (firewall and antivirus in the cloud), the security requirements were met with the possibility of accessing data via the cloud, including back-up, in Switzerland and remotely (RAS). With Managed LAN, the company has wireless access for employees and guests (PWLAN), which enables the research team to work securely on a completely separate network. Finally, the telephone system has been moved to the cloud, with all the benefits that brings in terms of cost, efficiency and maintenance. An automatic reporting system makes it possible to track activity, making it practically impossible to release sensitive data.
“In addition to data related to scientific research, confidentiality is also of the utmost importance due to the ethical approach of our business. We create life-saving drugs that we distribute in developing countries at cost price, thanks to special agreements at government level,” an activity close to Dario Ruggeri’s heart, thanks to his experience as an Italian Red Cross volunteer, meaning he has first-hand experience of how important immediate access to certain drugs is.