Swisscom Magazine

Business Processes

How is the digital transformation changing business processes? And how are SMEs profiting from business process automation? Where is the digital transformation creating new value and changing business models? How-to articles and background information on the digital transformation, disruptive changes and advantages for companies.

From the analogue cash register to the digital POS system

31. May 2021

The cash register: from anti-theft device to digital jack-of-all-trades

The first cash register was patented in the US more than 140 years ago. A lot has happened since then. In those days, cash registers…

Eight criteria to consider when purchasing a POS system

Eight questions before you buy or rent a POS system

Are you opening a café, hair salon or shop? Or maybe you’re expanding your branch network? Congratulations – this is a big and courageous step…

How SMEs can work efficiently with external partners

How to work efficiently with external partners

Cloud-based data repositories and online meetings are proof that collaboration within companies has become well and truly digitalised. But how do we communicate efficiently with…

Tips for planning holidays, days off and other absences

The best way to plan absences

For many SMEs, the Christmas and new year holidays are a moment when business is quieter and employees have at least a few days off…

Facility management made easy

With Siri, Alexa and Co., the Internet of Things (IoT) is finding its way into your own four walls. As well, little IoT helpers also…

The Internet of Things in everyday working life

Data is the new digital gold. But what exactly can you do with it? What does the Internet of Things (IoT) have to do with…

Using blockchain to realise new business models

Blockchain – it’s a term that triggers mixed reactions. But the technology is not just for speculating with cryptocurrencies. It can also transform new business…

Gruppenbild der SUP Challenge Gewinner 2019

Picking up speed in Silicon Valley

The five winners of the Swisscom StartUp Challenge 2019 are back from Silicon Valley. In our highlight video, they discuss their experiences and what they…

‘Worlds collide when you’re building an ecosystem’

autoSense is one year old. How are the ratings for the app? What goes into finding a balance between product development and sales? Is it…

The StartUp Challenge jurors all agree: ‘Like everything in life – the more you put in, the more you get out.’

On 14 August, a ten-member jury will select five start-ups to travel to Silicon Valley with Swisscom and Venturelab for a one-week business accelerator programme.…

‘We are looking for determined individuals with something special!’

The 2018 Swisscom StartUp Challenge is up and running. More than 250 start-ups are vying for a spot in the business acceleration programme in Silicon…

Big Data for Big Impact: Improving quality of life

As we are enjoying summer, we are all frustrated when we plan to meet friends in the city centre and end up in a traffic…

«Running a start-up is a marathon»

A year is a long time in the life of a start-up. There is not much opportunity for reflection, but the ability to adapt to…

EcoRobotix, AlgoTrader and 1Drop Diagnostics: the last business year in brief

Although they work in completely different fields, Aurélien Demaurex (ecoRobotix), Andy Flury (AlgoTrader) and Luc Gervais (1Drop Diagnostics) had one thing in common in 2017:…

«Focusing on efficiency at an early stage helped us with scaling»

They originally wanted to create a dating app for ETH students, but now their communication platform for non-desktop workers is being used in over 100…

«Think business with Penny Schiffer» Part 3: Consumer sales

After finding out more about SME and enterprise sales, it’s time to take a look at consumer sales. This kind of sale involves normal transactions…

Blick in ein leeres Sitzungszimmer in einem Grossunternehmen.

“Think business with Penny Schiffer” Part 2: Enterprise sales

In the first part of “Think business with Penny Schiffer”, we dived deeper into SME sales. Now we want to take a further look into…

«Think business with Penny Schiffer» Part 1: SME Sales

To develop a scalable sales model for your own business, you need to know what kind of customers you’re dealing with. There are three main…

“Switzerland stands out because of its originality of content and the quality of its Virtual Reality productions”

For two months, the Apelab startup presented its products at the first Startup Zone to be opened at the Swisscom Shop in Zug, where customers…

Working together to shape the City of the Future

Eleven weeks, eight start-ups, one vision: smart cities. Working together with cities and companies, the Kickstart Accelerator finalists tested concepts that will improve quality of life…

A fast jump into Silicon Valley

For its fifth time in a row the Swisscom StartUp Challenge brings five Swiss startups to the Silicon Valley for a tailor-made acceleration program. Today…

Swisscom StartUp Challenge: Off to Silicon Valley!

August 17th, a hot, sunny day in Biel. While others were enjoying the sun, the ten finalists of the Swisscom Startup Challenge were preparing their…