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Compliance with the law, the following measures were implemented by 1 July 2020:
Further information and Q&As on money laundering can be found at www.swisscom.com/GWG.
This might be, for example, that the maximum amount for purchases has been reached with the invoice.
No. When paying with Swisscom Mobile, content can only be bought in Playwing if your number is activated for additional services (i.e. shopping with Swisscom number).
Please call Swisscom customer service at 0800 800 800 and ask for an increase to the monthly limit. Alternatively, you can make the setting manually on My Swisscom (Customer Center).
The monthly limit with a mobile subscription is CHF 500. For young people under 16, it is CHF 150. With Prepaid, the maximum limit is your current credit balance. You can alter your limit by phone.
0800 800 800