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With fibre, your Internet at home will be faster, easier, more secure and more sustainable. You can surf on Switzerland’s winning fibre-optic network and benefit from many extras: router, surfing protection, e-mail, cloud storage, etc.
With the largest fibre-optic network in Switzerland, we make the highest Internet speeds possible at most locations throughout Switzerland. This makes blue the best and most popular Internet subscription in Switzerland, with a penetration rate of around 50%..
If your home does not yet have a fibre-optic socket, you or, in some cases, the property owners will be contacted by a Swisscom partner to arrange an installation appointment.
The achievable speeds indicated on the network expansion map for each municipality apply primarily to residential areas. Outside of these areas, the speeds will typically be lower. Swisscom will arrange authorisation for the structural change as well as the location of the fibre-optic socket with the property owners in advance. The installation partners will need access to your home to install the fibre-optic socket. Employees of the installation partner are required to identify themselves with a Swisscom badge and complete the work in your home within one working day.
Once the installation is complete, Swisscom will provide you with all the necessary equipment to switch your products over to the fibre-optic network.
Swisscom will install the fibre-optic socket and provide the necessary equipment for connecting to the fibre-optic network free of charge.
In certain cases, the property owners will be charged participation costs for the fibre-optic connection in the building (in-house connection) – for example, if it is a subsequent connection.
Additional costs may be charged for optional services beyond those mentioned. A transparent quotation will be submitted for such services in advance.
In addition to an active fibre-optic socket in your home, you will also need a fibre-compatible router. Swisscom will provide this router, together with instructions on switching.
If a fibre-compatible router is already in operation, you will be provided with a fibre-optic cable with connector.
If you already have a previously installed fibre-optic socket, Swisscom will need the number shown on the socket.
The copper access network will be phased out shortly after the fibre rollout. A sufficiently long transition period will therefore be available for the switchover.
In exceptional cases, it might not be possible to connect a location to the fibre-optic network. In such cases, Swisscom will provide alternatives (a mobile or satellite connection, for example).
No, as soon as Swisscom announces the disconnection of the copper access network at your location, your products must be switched over to the fibre-optic network to ensure the continuation of your Swisscom services.
Even if the copper access network in your area is not due to be disconnected yet, we recommend that you switch over to the fibre-optic network to enjoy its associated benefits.
Subscription offer
When taking out a new blue Internet and TV subscription, customers who have had access to fiber optics for a maximum of 36 months or who will have access within the next 6 months pay 39.90 per month for blue Internet S, M, L, 0.– per month for blue TV S, M, L and additionally 9.90 per month for blue TV XL Sport or Streaming for a period of 12 months. At the end of this period, the monthly subscription fees will be: Internet S 66.80, M 81.80, L 91.80; blue TV S 15.80, M 25.80, L 35.80, XL Sport 70.70, XL Streaming 75.70. Activation fee: 99.90 (does not apply to subscriptions taken out online). Minimum subscription period: 24 months in each case. In the event of premature termination, the costs of the remaining subscription fees will be invoiced. For customers for whom fiber optics will only be available in the next 6 months, it is possible that their connection will still be connected to copper. Until the switch to fiber optics, there may be performance restrictions.
blue TV XL Streaming: As part of the activation process, the GTCs of Netflix and Disney must also be accepted. If the blue TV XL Streaming subscription is terminated, the Netflix and Disney+ subscriptions contained therein will be deactivated. Customers must then either take out a new Option with Swisscom which includes Netflix and/or Disney+ or reactivate their account directly with Netflix and/or Disney+.
blue TV XL Sport: As part of the activation process, the GTCs of blue Entertainment Ltd must also be accepted. In the event of cancellation of blue TV XL Sport or a change of subscription, the blue Sport annual subscription remains in place and must be cancelled separately. The minimum contract term and the cancellation period for blue Sport remain unchanged.