Using My Swisscom
My Swisscom Web
You can log in to your account via the Internet browser on your PC at any time.
My Swisscom App
The smartphone app gives you direct access to your Swisscom services from your smartphone.
Scan the QR code with your smartphone.
My Swisscom features
Adjust your subscriptions & manage your bills
Order new products or change your current ones to fit your needs. Keep track of your bills and payments.
Support without any waiting times
Our digital assistant Sam will answer your question or connect you to Customer Support if needed.
Manage your settings
Find your Wi-Fi Passwords or personalise your TV channel list. We’ll show you how to set up your Internet router and TV-Box.
Simple login – online and on the hotline
You can easily log into the My Swisscom app using your fingerprint or facial recognition. Use the app for quick identification when contacting Swisscom.
Stay informed
All the latest about faults and expansion work plus Swisscom product tips and special offers.
Additional support
Learn more about logging in securely and changing your password or user name.
Find out how to register your business mobile, activate Multi Device and manage your SIM.
Get support
Möchten Sie etwas bestellen? Wir beraten Sie
Manage your Swisscom products and services in your personal account.
Open My Swisscom(opens a new window)
Chatbot Sam helps you instantly, any time. If Sam can't help, a Swisscom employee will take over.
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Get personal help from experienced Swisscom customers.
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