If you want to pay your bill later, you can extend the payment period provided that
To arrange an extension, go to the Customer Center under menu item "Bills and costs". Click the bill in question and select "Extend payment deadline".
If the "Extend payment deadline" link is not displayed, it will not be possible to extend the payment period. You can only extend the payment period for each bill once.
Swisscom offers the option of payment by instalments. You need to meet various criteria to pay by instalments (amount, payment term expired, etc.) If the button “Create payment by instalments” is displayed in the Customer Center under Your Bill, you have the option to pay by instalments. Payment by instalments is not available otherwise.
If you fail to pay your bills, your account will be blocked. You will notice this from the following
Activate a blocked connection in just a few clicks in the Customer Center. Go to menu item "Bills and costs". Click the bill in question and select "Reactivate connection". You can pay your bill directly by credit card or simply unblock and pay the bill within 3 days.
After unlocking, it can take up to two hours until your connection is working again. This depends on system capacity and cannot be speeded up. If your mobile fails to work after being unblocked, switch it off temporarily to allow it to log back into the network.
Payment from a Swiss account:
Post office account: 87-693077-7 (IBAN: CH81 0900 0000 8769 3077 7)
Payment from a foreign account:
Bank account: 298829-81 (IBAN: CH18 0483 5029 8829 8100 0)
Swisscom (Schweiz) AG
Alte Tiefenaustrasse 6
Important: Please always quote the bill number or your telephone number in the payment reference line.