On 25 February 2019, Swisscom is launching a range of new mobile subscriptions. Our new basic, go and premium inOne mobile subscriptions and the Swiss mobile flat subscription offer you considerable freedom. With inOne mobile go, for example, you can surf both at home and throughout Europe – with unlimited roaming days. And for even more flexibility, the subscriptions can be combined with individual options and packs at any time. The subscriptions are available both for residential and business customers.
We’ll help you find out whether it’s worth switching your subscription. Simply enter your details at the following link. We’ll then get in touch with you.
Existing Light, XS, S, M, L or XL inOne mobile subscriptions will remain valid, but will not be available to new subscribers after 23 February 2019.
Should you wish, you can also tailor your new subscription to your individual requirements by adding extra options and packs, such as unlimited calls abroad or faster Internet speeds, for example. These can be added or removed from your subscription as desired. More details will be available from 25 February 2019.
With the new Swisscom subscriptions, there will no longer be any connection between the subscription and the purchase of a mobile phone. This means that you will no longer be offered smartphones at a discount price when extending a contract. However, we will still be running special offers allowing you to benefit from mobile phone discounts. The new subscription prices are also lower, and you can pay for your mobile simply in instalments.
From 25 February you can switch to a higher-quality inOne mobile subscription free of charge at any time, e.g. from inOne mobile L with device (CHF 140.-/month) to inOne mobile premium (CHF 200.-/month).
If you got a discounted mobile phone with your original contract and want to change to a subscription in a lower price class, e.g. from inOne mobile M with a device (CHF 100.-/month) to inOne mobile go (CHF 80.-/month) a one-off charge of CHF 200.- will be charged in the first 12 months after conclusion/extension of the contract.
If you did not purchase a discounted mobile phone when you signed up or if you have an inOne mobile light/XS subscription, you do not pay any fee when you change.
Yes, if you are under 26, there are some attractive benefits with the inOne mobile subscription. With inOne mobile go, for example, you benefit from a CHF 20.— discount per month. With inOne mobile basic and Swiss mobile flat, you will receive a CHF 10.— discount.
Yes, the minimum contract period is 12 months.
If you are paying for a mobile phone in 24 monthly instalments, you should take out a contract with a minimum contract period of 24 months.
Yes. The new inOne mobile subscriptions no longer have a limited roaming allowance while travelling abroad. With the new subscriptions, you are free to communicate throughout Europe without any limits.
No, there will be no changes to your inOne products at home if you switch to a new inOne mobile subscription. You can also enjoy the inOne benefit if you switch to inOne mobile go and inOne mobile premium.
Customers with inOne SME office will continue to benefit from the 15% SME benefit on all new inOne SME mobile and Swiss mobile subscriptions in the company.
Help and advice from other Swisscom customers can be found in the community.
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inOne includes everything for home and away in a single package. inOne combines Internet, Swisscom TV, telephone and mobile subscriptions for up to five people. Every component in the package can also be adapted to your requirements or left out altogether.
You can simply change to the new inOne subscriptions online in the Customer Center.
Configure your inOne home and inOne mobile package to suit you.
To qualify for the inOne benefit, you simply need an inOne home subscription and up to five mobile subscriptions within your household. The inOne home account holder can be the same as the inOne mobile owner. If you are the inOne home account holder, but do not have an inOne mobile yourself, you can include up to 5 additional people in your inOne group.
The inOne benefit can only be assigned to inOne mobiles in the same household.
You can assign the inOne benefit in the Customer Center.
The discount is itemised on every inOne mobile bill as "inOne benefit".
You could lose or gain space depending on which product you switch to.
Example 1: Switch from Vivo L to inOne L
Your recording allowance will increase from 1,200 to 2,400 hours.
Example 2: Switch from Vivo M to inOne M
With the Vivo M subscription, you have space to record 1,200 hours. With Swisscom TV M, you have an allowance of 240 hours.