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Swisscom TV remote control

On this page:
Functions, user manuals, help with replacing batteries and solutions for function problems with the Swisscom TV remote control.

Functions


LED light

Generally the LED on the remote flashes up white if you press a button.

LED light

Generally the LED on the remote flashes up white if you press a button.


Replacing your remote control

If your remote control is faulty (damage caused by dropping etc.), please contact our customer service. You cannot purchase a remote control in the Swisscom Shop or the Swisscom Online Shop.






LED lights up/no response

   

The LED on the remote control usually lights up white when you press a button.

 

Flashing red 5 times

The TV-Box is not within range of the remote control. Move closer to the TV-Box.

The TV-Box does not have power. Check if the TV-Box is plugged into a socket.

The TV-Box needs to be rebooted for technical reasons. Reboot the TV-Box.


LED is red when you press a button

The remote control is not connected to the TV-Box.  Reconnect the remote control to the TV-Box.

LED is red every tenth time you press a button

  Lights up white permanently

No LED/remote control does not respond

The batteries are (almost) done.  Change the remote control batteries.

Your remote control is also available as an app

Use your smartphone as a remote control with the TV Air app remote control function. You can find the remote control under "Home", at the top right.






 

Change batteries






 

Pair remote control







 Support

Contact

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