Importing and exporting e-mails, contacts and calendar

Saving e-mails on a device

To export your e-mails from Webmail:

  1. Log in to Webmail (opens in new tab).  
  2. Open the message or messages you want to save locally. Click Ctrl+A or cmd+A to select all the e-mails in a folder.
  3. Select the three dots [...] to access more actions and choose “Save as file”. A dialogue box opens.
  4. Choose “Save file” and confirm with OK. The file is now saved to your PC.

If you use an e-mail program such as Outlook or Thunderbird, please refer to their respective instructions on how to export data.

Setting up e-mail on your device

Importing/exporting contacts

To import or export contacts to or from Webmail:

  1. Log in to Webmail(opens in new tab). 
  2. Click the address book icon in the top-left menu bar.
  3. In the menu on the left, select the required address book in “My address books”.
  4. Select the three dots […] to access the menu and choose “Import” or “Export”.
  5. Select the required format (vCard or CSV) and start the process.

Importing/exporting calendar

Importing calendar entries into Webmail

To import calendar entries to Webmail or transfer them to another e-mail account:

  1. Log in to Webmail (opens in new tab). 
  2. Click the calendar icon in the top-left menu bar.
  3. In the menu on the left, below the month view, click the plus sign [+] next to My calendars and choose “Add new calendar”.
  4. Select the three dots […] next to this calendar for more actions and select “Import”.
  5. In the context menu, choose “Upload file” and select the ICS/ICAL file. Select the “Ignore existing appointments” checkbox if applicable to avoid duplicate entries.
  6. Click “Import” and start the process.

Exporting calendar entries from Webmail

To export your calendar entries from Webmail:

  1. Log in to Webmail(opens in new tab). 
  2. Click the calendar icon in the top-left menu bar.
  3. In the menu on the left, select the required calendar in “My calendars”.
  4. Select the three dots […] to access the menu and choose “Export”.

Downloading personal data

This is how to download a copy of your personal data from your account so that you can save it or transfer it to another provider:

  1. Log in to Webmail(opens in new tab). 
  2. Open “Settings”. 
  3. Select “All settings ...”. 
  4. Select “Download personal data”. 
  5. Select the apps you wish to download and request a download link. 
  6. The download link will be sent by e-mail (ZIP file). You can save the data locally on your PC or Mac.

Additional support

Share your questions in the Swisscom Community and let other customers and experts advise you.

The My Service professionals can help you set up Bluewin e-mail on your e-mail program (paid service).

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