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Synchronising contacts

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Synchronise your main phone book with your Windows Outlook or macOS contacts.

Linking an address book

With the Outlook plugin for Windows, you can synchronise contacts from your local Outlook folder. The macOS address book can be synchronised with the main phone book without a plugin. You will then find all of your contacts in Outlook/macOS well as on your phones.

 

The Business Telephony and Business Communication mobile app does not support contact synchronisation of the main phone book because the LDAP interface for contact lookup is not supported. Your alternative






Downloading the Windows Outlook plugin

Before you start the installation, check that the following requirements are met:

Operating system:

Windows 7 (SP1), Windows 8.1, Windows 10
Windows Vista, Windows XP and Windows 8 is not supported because .NET Framework 4.6.1 is set as a minimum requirement.

Outlook Version:

The Outlook plugin works with Outlook 2013 and above. Only Outlook for Windows is supported.There is currently no version for Outlook for MacOS

Go to the Outlook plugin, click Download and follow the instructions of your Internet browser. Close Outlook before starting the installation.






Setting up the Windows Outlook plugin

Language settings

  • Schritt 1

    Following successful installation, you will see a new card "CalDav Synchronizer".

    Schritt 2

    Select General Options.

  • Schritt 3

    Go to UI Settings and select your language. Then click OK.


Create Swisscom phone book

  • Schritt 1

    Choose "Synchronization Profiles".

    Schritt 2

    Click "+" to create a new profile.

  • Schritt 3

    Select Swisscom and click OK.

    Schritt 4

    Enter a name for the phone book and select a local Outlook folder whose contacts are to be synchronized with the central phone book. Then click on "Swisscom Login" and log in.

  • Schritt 5

    Accept the T&Cs and click "Authorise".

    Swisscom recommends that the local Outlook folder be administered by just one authorised person.

    Schritt 6

    Note: The first time you run ‘Synchronize now’ should be using an empty local Outlook folder. Otherwise, entries in your existing address book will be duplicated as a result of the synchronisation.






Synchronising the macOS address book

Before you start the installation, check that the following requirements are met:

 

Operating system: macOS Mojave 10.14 or later

  • Schritt 1

    Under system settings, you will see a new Internet account called “CardDav Account”. Please select it.

    Schritt 2

    Fill in the blank fields with your details from My Swisscom or the Smart Business Connect portal (log in with your user ). In the Smart Business Connect portal the information is shown as soon as you create a CardDAV account under “My Business Number” -> “Personal Address Book” -> “Mac OS”.

  • Schritt 3

    Check under “Display” that groups are visible – it will say “Hide group” if this is the case.

    Schritt 4

    The attributes “First name”, “Last name”, “Mobile”, “Private” and “Work” will be synchronised.






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