In the My Swisscom (Customer Center) you can order additional telephone numbers (except SwisscomLine plus). Under "Manage products and services" > "Telephony" > "Adjust options".
If you use an Internet-Box, you can assign phone numbers to devices as follows:
If you have a Centro Business, you can assign phone numbers to devices in My Swisscom:
On a wired SIP phone, assign the phone numbers per device in the customer centre as follows:
Would you like people to be able to look you up in the public phone book? An entry in the official local.ch directory ensures your phone number and address are listed in both the printed and electronic phone book. You can register your number and address online and edit or add to the entry at any time (e.g. when you change address, get married, have children etc.).
Deactivate address updating in My Swisscom to prevent your address being passed on to third parties.
If you want to prevent your fixed network number or name being displayed to the call recipient, you can suppress your phone number. You will then appear to the call recipient as an anonymous caller.
If you wish to set this permanently for your fixed network phone, please go to My Swisscom . To suppress your number for one call, enter *31, then the call recipient’s phone number, followed by # (e.g. *310449999999#). This additional service is free.
If you wish to suppress your mobile phone number, enter *31#. You can deactivate the service again by entering the code #31#.
If several telephones are registered on your Internet-Box, you can use them to make free internal calls. You don’t need more than one phone number for this. Simply assign individual internal numbers to the phones in the web portal (http://internetbox.home or 192.168.1.1) .
You can also make internal calls and forward them for free with a Centro Business 2.0. Call forwarding on a Nyon HD-Phone, Gigaset SL360HS and Gigaset CL660HX is easy, and you don’t need an additional phone number. However, you do need an additional phone number/line to forward calls on an IP-Phone (e.g. Yealink T46G, Sarnen HD-Phone) with inOne SME Office.
Example with an Internet-Box: Assign the number 201 to your handset in the living room. You can then dial the internal number 201 on the handset in the bedroom to ring your phone in the living room.
You can also forward an external call to another internal handset. Proceed as follows:
With an Internet-Box, calls can be forwarded from HD-Phone to HD-Phone and from HD-Phones to a phone connected to the Internet-Box telephone line 1 or 2. No other internal forwarding, for instance to a Yealink T46G IP-Phone, is possible.
As a Swisscom customer, you can store all of your contacts centrally. This ensures that all of your contacts are stored in a safe place from where they can still be accessed if you change your phone.
Manage your contacts in the web portal (http://internetbox.home or 192.168.1.1). You can add, change and delete contacts in the “Telephony” > “Phone Book” menu. Please note that you only have access when your home network is connected to your Internet-Box. You can also manage your contacts directly using your HD-Phone handset.
The Home app also lets you transfer your contacts from your smartphone to the Internet-Box phone book. The main phone book is automatically saved in the Swisscom network and is restored following a router change or factory reset.
You can add, change or delete your contacts directly using the handset in Windows Outlook (via plugin) or in the macOS address book.
The central phone book can be synchronised with a local Windows Outlook contact folder (via plug-in) or with the macOS address book.
The main Centro Business 2.0 telephone directory is being gradually rolled out to users. You will receive a postal notification as soon as you can use the main telephone directory with your Centro Business 2.0. You will also be notified in My Swisscom once the main telephone directory is available for you to use.
A personal address book is available for Smart Business Connect (for each telephone number). The main phone book can be synchronised with the macOS address book or a local Windows Outlook folder (via plugin).
Synchronisation is only from your computer to your phones (one-way synchronisation).
To use the personal address book, please contact your partner. Ensure that you have the following to hand:
With a Centro Business 2.0, you can:
To do this, follow these instructions.
With a Yealink, you can look up your personal address book contacts as follows:
With an Internet-Box (excluding Internet-Box light), you can:
To do this, follow these instructions.