An inOne SME subscription gives you the option to use Business Telephony, so you can make calls using your landline number, even when you are out of the office. Incoming calls can reach you on your mobile phone or PC/laptop on your fixed-network number. This service requires an app for your smartphone or a client for your PC/laptop.
Download the app or client so you can still be reached on your fixed network number even when you are on the move.
macOS 10.11 El Capitan or higher (Min. 4GB RAM, 1.5GHz CPU, Dual Core CPU, OpenGL 1.5 or higher)
Windows 10 (Min. 4GB RAM, 1.5GHz CPU, Dual Core CPU, OpenGL 1.5 or higher)
The Business Telephony app and client are not available on Windows phones (no universal app).
Send an invite to your employees and enable them to use the app or client for calls too.
When you send the invitation, the employee receives a message with their user name and the link they can use to download the Business Telephony app. The password is set in the app by clicking on "Register/forgotten password" in the first step. The user can then following the instructions in the Customer Center to start using the application.
You can change the settings for the Business Telephony app or client in the app itself or at www.swisscom.ch/btlogin.
The user name and password for the Business Telephony app is set by Swisscom and is known only to you. If you forget the password you can reset it in the app. A link will then be sent to the e-mail address you entered, which you can use to reset your password and choose your own user name.
Business Telephony is included in every business subscription. The inOne SME mobile and NATEL® business infinity subscriptions include unlimited data, so there are no additional costs within Switzerland. It is usually free abroad when you use a WLAN connection. Roaming costs may be incurred as soon as you use the mobile data network abroad.
You can see an overview of connections and costs in your Customer Center.
Yes, you can also make emergency calls using the Business Telephony app. However, we would recommend that you make emergency calls using the standard telephony function on your mobile phone, which enables your location to be established in an emergency.
The app is only available in the Swiss app or Play Store. You cannot download the app if you are abroad.
Yes, you can set up Business Telephony on private devices. This lets you use your business fixed-network number with standard fixed-network functions on a private device and make calls using your business number.
You can change your user name on the login page in the app under "Register/forgotten password".
The password can be reset on the login page in the app through the "Register/forgotten password" link. A link for setting a new password is sent to the employee's delivery address.