The free My Swisscom Assistant program helps you to set up, repair and adjust e-mail accounts on your computer.
Simply follow the step-by-step instructions to set up or adjust the e-mail account on your computer, smartphone or tablet.
In order to better protect your e-mail account from misuse, as of october 2019 Bluewin will only permit the encrypted transmission of e-mail. Adjust the settings of your e-mail program if they do not yet comply with the new security standards.
Our My Service experts will be happy to help you set up or repair the e-mail account on your computer.
You can link the e-mail address in your e-mail program (e.g. Outlook) on your computer or smartphone. You need your e-mail password for this.
If you have forgotten the password for your e-mail address or want to change it, please enter a new one in the Customer Center.
If you are unable to send or receive Bluewin e-mails on your mobile, this is often because an incorrect password has been saved in your e-mail settings. Your Bluewin password is not the same as your My Swisscom Customer Center password.