Customer Center E-Mail TV myCloud Find a Swisscom shop Contact
Customer Center E-Mail TV myCloud Find a Swisscom shop Contact

Configure e-mail

On this page:
Set up, fix and change other Bluewin e-mail settings on your PC or your mobile phone.

Bluewin-Webmail in Browser

Use Bluewin Webmail to access your e-mails ( or directly in the Internet browser on any computer. All you need is your Swisscom Login.

Go to Bluewin Webmail

Option 1 of 3

Automatic setup

The free My Swisscom Assistant program helps you to set up, repair and adjust e-mail accounts on your computer.

Option 2 of 3

Manual setup

Simply follow the step-by-step instructions to set up or adjust the e-mail account on your computer, smartphone or tablet.

Settings Update

In order to better protect your e-mail account from misuse, as of october 2019 Bluewin will only permit the encrypted transmission of e-mail. Adjust the settings of your e-mail program if they do not yet comply with the new security standards.


More information

Option 3 of 3

Expert help (chargeable)

Our My Service experts will be happy to help you set up or repair the e-mail account on your computer.

Forgotten/change e-mail password?

You can link the e-mail address in your e-mail program (e.g. Outlook) on your computer or smartphone. You need your e-mail password for this.

If you have forgotten the password for your e-mail address or want to change it, please enter a new one in the Customer Center.

Problems sending e-mails

If you are unable to send or receive Bluewin e-mails on your mobile, this is often because an incorrect password has been saved in your e-mail settings. Your Bluewin password is not the same as your My Swisscom Customer Center password.


Read more



Do you have questions concerning our products?

We will help you via telephone or chat.

Related help topics