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Home network too slow

Home network too slow

Optimise home network


Do you think your Internet is too slow? There can be several reasons for this, such as a problem with the Internet connection for instance. In most cases, however, there is a problem with the home network (WLAN, connection, connecting cable). The speed test integrated in the Internet-Box lets you see how fast your Internet is.

You can find the speed test on the Internet-Box overview in the web portal http://internetbox or 192.168.1.1


Do you own a smart phone? Did you know that you can conduct the speed test and find out exactly how fast your WLAN is with the Internet Box as well?

Find out more here



Your surfing speed can be affected by the Internet speed your home network speed:


By home network, we mean the connection between your computer and the Internet-Box.  This can be via WLAN or an Ethernet cable. Most problems with speed occur here. We will consider the possible causes in detail:


WLAN connection

WLAN Verbindung

A wireless data transfer starts with the WLAN module in your computer, smartphone or tablet and ends at the WLAN antenna in the Internet-Box. The flow of data along this line is affected by various factors. To achieve maximum data transfer, use an Ethernet cable connection whenever possible.


Ethernet cable connection

The cable runs from your computer's network card to the yellow Gigabit Ethernet connections on your Internet-Box. Data throughput should be ca. 940 Mbit/s along the entire line. Make sure that your cabling and your device support 1 Gigabit (1000 Mbit). 

Factors that influence Ethernet speed

Does the network interface card in my computer support Gigabit Ethernet?

Surf speed

Your surf speed primarily depends on your Swisscom Internet subscription. You can find details of this in your Customer Centre. The speed normally varies between 5 Mbit/s and 1000 Mbit/s. Copper lines currently achieve a maximum of 100 Mbit/s.

The following factors influence Internet speed:

  • Long distance between your telephone connection and the exchange
  • Outdated home installations
  • Weather or damp can have a detrimental effect on the line
  • Rolled up or defective DLS connecting cable
  • If you are uploading significant volumes to the Internet, the download speed can be reduced as a result This is because the it impedes the receipt confirmation for the download from being sent.

As a result of continuous innovation and massive investment Swisscom makes sure every day that it is the most powerful, reliable and secure network in Switzerland by far - and will also remain one of the best in the world in the future. You can check the connection speed available where you are at www.swisscom.ch/checker.

The “Special Internet Conditions” for Swisscom (Switzerland) Ltd advise that the transmission speeds describe the best-possible performance and no minimum values can be guaranteed.

However, the new innovative speed test on the Internet-Box provides clarity and transparency here and shows the actual surf speed.


Do you think your Internet is too slow? There can be several reasons for this, such as a problem with the Internet connection for instance. In most cases, however, there is a problem with the home network (WLAN, connection, connecting cable). The speed test integrated in the Internet-Box lets you see where the problem is.

You can find the speed test on the Internet-Box overview in the web portal 192.168.1.1.


Do you own a smart phone? Did you know that you can conduct the speed test and find out exactly how fast your WLAN is with the Internet Box as well?

Find out more here



Your surfing speed can be affected by the Internet speed your home network speed:


By home network, we mean the connection between your computer and the Internet-Box.  This can be via WLAN or an Ethernet cable. Most problems with speed occur here. We will consider the possible causes in detail:


WLAN connection

WLAN Verbindung

A wireless data transfer starts with the WLAN module in your computer, smartphone or tablet and ends at the WLAN antenna in the Internet-Box. The flow of data along this line is affected by various factors. To achieve maximum data transfer, use an Ethernet cable connection whenever possible.


Ethernet cable connection

The cable runs from your computer's network card to the yellow Gigabit Ethernet connections on your Internet-Box. Data throughput should be ca. 940 Mbit/s along the entire line. Make sure that your cabling and your device support 1 Gigabit (1000 Mbit). 

Factors that influence Ethernet speed

Does the network interface card in my computer support Gigabit Ethernet?

Surf speed

Your surf speed primarily depends on your Swisscom Internet subscription. You can find details of this in your Customer Centre. The speed normally varies between 5 Mbit/s and 1000 Mbit/s. Copper lines currently achieve a maximum of 100 Mbit/s.

The following factors influence Internet speed:

  • Long distance between your telephone connection and the exchange
  • Outdated home installations
  • Weather or damp can have a detrimental effect on the line
  • Rolled up or defective DLS connecting cable
  • If you are uploading significant volumes to the Internet, the download speed can be reduced as a result This is because the it impedes the receipt confirmation for the download from being sent.

As a result of continuous innovation and massive investment Swisscom makes sure every day that it is the most powerful, reliable and secure network in Switzerland by far - and will also remain one of the best in the world in the future. You can check the connection speed available where you are at www.swisscom.ch/checker.

The “Special Internet Conditions” for Swisscom (Switzerland) Ltd advise that the transmission speeds describe the best-possible performance and no minimum values can be guaranteed.

However, the new innovative speed test on the Internet-Box provides clarity and transparency here and shows the actual surf speed.


Do you think your Internet is too slow? There can be several reasons for this, such as a problem with the Internet connection for instance. In most cases, however, there is a problem with the home network (WLAN, connection, connecting cable). The speed test integrated in the Internet-Box lets you see how fast your Internet is.

You can find the speed test on the Internet-Box overview in the web portal http://internetbox or 192.168.1.1


Do you own a smart phone? Did you know that you can conduct the speed test and find out exactly how fast your WLAN is with the Internet Box as well?

Find out more here



Your surfing speed can be affected by the Internet speed your home network speed:


By home network, we mean the connection between your computer and the Internet-Box.  This can be via WLAN or an Ethernet cable. Most problems with speed occur here. We will consider the possible causes in detail:


WLAN connection

WLAN Verbindung

A wireless data transfer starts with the WLAN module in your computer, smartphone or tablet and ends at the WLAN antenna in the Internet-Box. The flow of data along this line is affected by various factors. To achieve maximum data transfer, use an Ethernet cable connection whenever possible.


Ethernet cable connection

The cable runs from your computer's network card to the yellow Gigabit Ethernet connections on your Internet-Box. Data throughput should be ca. 940 Mbit/s along the entire line. Make sure that your cabling and your device support 1 Gigabit (1000 Mbit). 

Factors that influence Ethernet speed

Does the network interface card in my computer support Gigabit Ethernet?

Surf speed

Your surf speed primarily depends on your Swisscom Internet subscription. You can find details of this in your Customer Centre. The speed normally varies between 5 Mbit/s and 1000 Mbit/s. Copper lines currently achieve a maximum of 100 Mbit/s.

The following factors influence Internet speed:

  • Long distance between your telephone connection and the exchange
  • Outdated home installations
  • Weather or damp can have a detrimental effect on the line
  • Rolled up or defective DLS connecting cable
  • If you are uploading significant volumes to the Internet, the download speed can be reduced as a result This is because the it impedes the receipt confirmation for the download from being sent.

As a result of continuous innovation and massive investment Swisscom makes sure every day that it is the most powerful, reliable and secure network in Switzerland by far - and will also remain one of the best in the world in the future. You can check the connection speed available where you are at www.swisscom.ch/checker.

The “Special Internet Conditions” for Swisscom (Switzerland) Ltd advise that the transmission speeds describe the best-possible performance and no minimum values can be guaranteed.

However, the new innovative speed test on the Internet-Box provides clarity and transparency here and shows the actual surf speed.


Do you think your Internet is too slow? There can be several reasons for this, such as a problem with the Internet connection for instance. In most cases, however, there is a problem with the home network (WLAN, connection, connecting cable).


Your surfing speed can be affected by the Internet speed your home network speed:


By home network, we mean the connection between your computer and the Internet-Box.  This can be via WLAN or an Ethernet cable. Most problems with speed occur here. We will consider the possible causes in detail:


WLAN connection

WLAN Verbindung

A wireless data transfer starts with the WLAN module in your computer, smartphone or tablet and ends at the WLAN antenna in the Internet-Box. The flow of data along this line is affected by various factors. To achieve maximum data transfer, use an Ethernet cable connection whenever possible.


Ethernet cable connection

The cable runs from your computer's network card to the yellow Fast Ethernet connections on your Internet-Box. Data throughput should be ca. 100 Mbit/s along the entire line.

Factors that influence Ethernet speed

Surf speed

Your surf speed primarily depends on your Swisscom Internet subscription. You can find details of this in your Customer Centre. The speed normally varies between 5 Mbit/s and 1000 Mbit/s. Copper lines currently achieve a maximum of 100 Mbit/s.

The following factors influence Internet speed:

  • Long distance between your telephone connection and the exchange
  • Outdated home installations
  • Weather or damp can have a detrimental effect on the line
  • Rolled up or defective DLS connecting cable
  • If you are uploading significant volumes to the Internet, the download speed can be reduced as a result This is because the it impedes the receipt confirmation for the download from being sent.

As a result of continuous innovation and massive investment Swisscom makes sure every day that it is the most powerful, reliable and secure network in Switzerland by far - and will also remain one of the best in the world in the future. You can check the connection speed available where you are at www.swisscom.ch/checker.

The “Special Internet Conditions” for Swisscom (Switzerland) Ltd advise that the transmission speeds describe the best-possible performance and no minimum values can be guaranteed.

However, the new innovative speed test on the Internet-Box provides clarity and transparency here and shows the actual surf speed.



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