Request for access to the Swisscom e-mail or myCloud account of a deceased person

Authorized persons can apply for access to the digital Swisscom services of deceased persons.
For data protection reasons, we require official proof (e.g. death certificate) of the deceased person.

Details about the deceased


Your contact details for queries

SpousePartnerChildParentsLegal representativeother

By submitting this form, you confirm that the information provided is correct and that you are authorized to submit this application.

Please note that the application will be carefully checked and the access data will only be sent to the community of heirs and not to individual heirs.