Telephone calls, SMS, and the mobile Internet are free on landline and mobile networks in Switzerland with NATEL® infinity. Calling chargeable service numbers, making international calls, and using roaming can result in additional costs not covered by your subscription.
How to keep your costs under control
- Check your unpaid bills and get a detailed statement under Current Usage and Costs.
- Block access to expensive premium rate numbers.
- Before or during a journey, use the free to access Data Roaming Cockpit at cockpit.swisscom.ch or install the free Roaming Guide App for Android or iPhone.
- Get informed about costs for international calls, and add an International option to your NATEL® infinity subscription if you make regular calls abroad.
What additional costs can be incurred?
Did you know that your credit for international calls is limited with NATEL® infinity 2.0 XS, S, and M? Additional costs apply once the credit has been used. Only with NATEL® 2.0 infinity L and XL can you make unlimited calls to the EU, the USA, and Canada.
Credit for calls, as well as SMS/MMS and the use of mobile Internet, is limited on all NATEL® infinity subscriptions. Additional costs can apply once the credit has been used.