more information Close

Meta navigation

Your shopping basket
There are no products in the basket
Your shopping basket Monthly (CHF) One-off (CHF)
Total (incl. VAT)

Global navigation

Global search

The Swisscom contact numbers

The Swisscom contact numbers

For questions on fixed network, on the mobile, on Swisscom TV, on the internet or disturbances. Call these numbers to get help. You can find numerous answers to known problems on our help pages.

Questions or problems with the Swisscom services

Free number * 0800 800 800
Contact number (from abroad) charges apply +41 62 286 12 12
Fax 0800 800 802
Hours of operation Monday - Sunday, 24/7 **
Postal address Swisscom (Schweiz) AG, Contact Center, CH-3050 Bern

* For calls made from prepaid numbers from other providers charges may apply.

** For disturbance or technical support on interet or Swisscom TV, we serve you monday to friday from 07:00 to 24:00, saturday from 08:00 to 24:00 and sunday from 09:00 to 24:00.

Switching to Swisscom

Free number * 0800 715 015
Hours of operation Monday - Friday 08.00 - 19.30
Saturday 10.00 - 17.00
Closed on sunday

Questions about an order in the online shop

Free number * 0800 800 851
Hours of operation Monday - Friday 08.00 - 18.00
Closed Saturday and Sunday

Computer support (with costs)

My Service 0800 822 830
Hours of operation Monday - Friday 08.00 - 21.00
Saturday 08.00 - 17.00
Closed on Sunday


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


Are you a SME customer?

Contact Page SME:

Or contact the SME Customer Care: 0800 055 055

Most read

Last visited pages