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Set up and fixing problems with email

Set up and fixing problems with email

Set up and fixing problems with email

Set up your existing email address quickly and easily in the email program on your computer, mobile phone, or tablet, or use the options below to fix problems with an email account that's already set up.

My Swisscom Assistant

Set up and repair - free help program

The My Swisscom Assistant helps you set up, repair and manage Internet, wireless and e-mail on your computer. Install this free utility and continue to surf worry-free.



Manual set up (instructions)

You can set-up your email programme step-by-step yourself using the manual instructions.

Set-up IMAP - open instructions

(Recommended for the use of email on several devices. Your emails remain on the email server.)

POP3 repairs - open instructions

(For email access on up to one device. Your emails are downloaded onto your computer.)

Set up an email address on your mobile phone

Set up your e-mail address easy to use on the mobile phone. To do this, select the simple wizard or the manual step by step guide.

Set up automatically    Set up manually


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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