If you purchased your pre-paid device from Swisscom more than 24 months ago, you can now remove the SIM lock. Once the device is unlocked, you can also use it with a SIM of another provider.
1. Request your SIM unlock code
2. You will receive an SMS with the unlock code
After submitting the form, our Customer Service team will send you an SMS with the unlock code.
Please follow the instructions below to unlock your device with this code.
4. Unlocking could not be completed successfully
Since 1 July 2013 Swisscom customers have been able to use any SIM card in their mobile phone.