We are happy to support you if you don't wish to set up your services for fibre-optic yourself. Order "Home installation" and a technician will deal with the installation of the fibre-optic connections and devices for you. There is a charge for this service.
Your fibre-optic connection has been set up and is now ready for you to install your new Internet Box and get the services you have ordered running. Make these changes as soon as possible, because the old service will be disconnected28 days after the fibre-optic connection is made. After this, internet access, telephony and Swisscom TV will no longer be available on the old network but will, according to your order, be available on the fibre-optic network instead.