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Swisscom's Accessible Support

Swisscom's Accessible Support

Swisscom's Accessible Support

Swisscom offers a dedicated chat channel to support customers with speech or hearing impairments


Why does Swisscom offer this service? How does it differ from ordinary chat with experts?

How does online support via chat actually work?

I would like to try this new service out, but it is difficult for me to express myself in writing.

What subjects can I ask the online adviser about?

Although I have a hearing impairment, I do not wish the customer adviser to know this.


Chat for customers with impaired speech or hearing

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