Stay available even without a network connection
Procedure in the Customer Center:
- Select "Fixed network" on the left in the menu
- Click red text "Forwarding in the event of a fault"
- Select "Forwarding in the event of a fault"
- Select your telephone number or COMBOX® in the dropdown menu
4.1 If you select your telephone number: enter the required telephone number
- Confirm using the save button, bottom right
If, for any reason your router at home cannot connect to the Swisscom network, the call will be automatically forwarded to the telephone number you entered. As soon as the network is obtainable again, forwarding is switched off automatically.
Switching the function on and off is free of charge. Forwarding fees depend on your subscription rates.