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Blocking outgoing calls

Blocking incoming and outgoing calls

Block outgoing calls

You can block selected 090x numbers and value added services in the Customer Center

Customer Center


090x numbers

0900/0901 numbers are reserved for business, marketing and information services, entertainment, games (downloads) and feedback for viewer surveys (televoting).

0906 numbers are reserved for adult entertainment.

Calls to these numbers incur high fees. Value-added services are chargeable information and entertainment services that you can order via SMS/MMS or the Internet

Blocking access to 090x numbers and value added services

You can block access to specific kinds of 090x numbers (for example just 0901) or all 090x numbers (0901, 0906, and so on) and value added services. To do so, log in to the Customer center (under Mobile > Settings > Blocking sets) or to the My Swisscom App (My number > Manage number > Blocking sets).

Find out here how to prevent unwanted advertising calls.

Unwanted SMS and MMS subscriptions

SMS/MMS and other value added services

Value added services are fee-based information and entertainment services, such as weather reports, news, ring tones, or games, which you can order by SMS/MMS or on the Internet. They can be ordered regularly or as one-offs. The costs vary according to the particular provider or service.

Payments by mobile phone at vending machines, such as Selecta drinks machines, parking meters, or ticket machines, also count as value added services. The amount payable for goods or services is shown on your NATEL® bill. Value added services appear under “Other services” on your bill. NATEL® Easy customers have the payable amounts deducted straight from their credit.

NATEL® Pay is also a value-added service which allows you to use NATEL® bills to pay for goods in various online stores. On completion of your purchases, you will find all the payments you have made using NATEL® Pay on your statement, under "Your NATEL® Pay purchases". If you block the value-added service, online purchase with NATEL® Pay will no longer be possible.

More information

0900/0901 numbers

These numbers are reserved for business, marketing and information services, entertainment, games (downloads) and feedback for viewer surveys (televoting).

0906 numbers

These numbers are reserved for adult entertainment.

Recommendations

  • Pay attention to the cost of 090x numbers as given in providers’ information or terms and conditions.
  • Make sure that calls to business numbers are not diverted to 090x numbers.
  • Do not call any unknown 090x number.
  • Please note that Swisscom also offers various value added services. If you block all value added services, you will not be able to use Swisscom’s value added services. If, for example, you are a Swisscom TV Air user, and all value added services have been blocked, you will not receive any further SMS codes for your NATEL login. You will however continue to be able to use your Swisscom Login.


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