Swisscom is currently distributing over 1 million new SIM cards to residential customers to enable the Mobile ID function. Mobile ID is a simple and highly secure solution for logging into various online portals (e.g. e-banking) and performing digital signatures.
If you have received a new SIM from Swisscom:
Lots of customers are currently receiving a new SIM card from Swisscom, sent by post for free to promote Mobile ID. Having to remember lots of passwords will become a thing of the past. Now you can use the same numeric code – for whichever platform you are using.
You can simply order your new replacement SIM card online in the customer center:
It doesn't matter whether you order a Mini, Micro or Nano SIM in the customer center. You will get a so-called "3 in 1" Sim card, from which you can quarry the right SIM size out. Help with the SIM selection.
You will need a replacement SIM card in the following cases:
Most devices with a SIM compartment require a Mini, Micro or Nano SIM. When you receive a SIM from us, you will always get a so-called "3 in 1" SIM card, which you can fit to your device. If you order a SIM card in the customer center, you will therefore receive a "3 in 1 SIM", when you choose a "Mini", "Micro" or "Nano" SIM.
Nowadays you can insert or remove again a Mini, Micro or Nano SIM from most of phones and tablets. The eSIM on the other hand has been installed into the device directly by the manufacturer (Apple, Samsung etc.) and can not be removed. The eSIM profile of a provider like Swisscom will be loaded onto the device subsequently.
Currently, the Samsung Gear S2 3G and the Apple Watch Series 3 have an eSIM.
If you possess an Apple Watch Series 3 with an eSIM and you would like to gift/sell it, then, first reset all settings of the device, therewith the eSIM profile will likewise be deleted.