Provided that you meet the eligibility criteria, you can opt to pay for your new device in 12 or 24 monthly instalments when you take out a new subscription or extend your mobile contract. Check whether you are eligible in the My Swisscom Customer Center.
You will be able to take advantage of making payments by instalment 6 months after purchasing a mobile with a discount. To do this, you must be up to date with your current instalment payments. The extended contract term (12 or 24 months) is only relevant should you wish to terminate the contract.
When paying by instalments, the total amount paid is no higher than paying for the mobile in one go. It is not possible to defer instalments or amend the instalment amount. If you receive a bi-monthly bill, you will be invoiced for two instalments in every bill.
You can also pay off outstanding instalments before the end of the contract. Any outstanding instalments will be debited from your next Swisscom bill. If you wish to buy a new device as part of a promotion or by instalments prior to the end of your contract, it will only be possible to do so at least 6 months after taking out or extending the contract. You can check this in the My Swisscom Customer Center.
You can view your instalment payment details in the My Swisscom Customer Center or My Swisscom App. The early repayment of instalments can also be arranged in the Swisscom Shop or by contacting the residential customer hotline or the SME customer hotline.