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Setting up your mobile phone

Setting up your mobile phone

Setting up your mobile phone

Do you have a new mobile phone? Set it up in five easy steps.

1. Change the PIN

Change the default PIN of your SIM card to a PIN you can easily remember.

2. Copy contacts

Copy contacts from your SIM card to your mobile phone and vice versa.

3. Getting to know your phone

Share photos, download Apps, and more: our step-by-step instructions show you how it all works.

4. Setting up the phone

Set your mobile phone up for the use of email. Part of the set-up will be done by our assistant.

5. My Swisscom App

With our App you can access your product settings and bills whenever you like. 

Your old mobile phone is really quite valuable

Give old and unwanted mobile phones a second life. With Mobile Aid, you donate your mobile phone for a good cause. Plus, with Mobile Bonus, you receive a credit on your bill – or you can receive a bank transfer. It’s that easy.

Customer Center

Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!