Proceed as follows to unlock your LG device:
On this page:
How to remove the SIM lock on your Prepaid device or iPhone.
If you wish to remove the SIM lock on your device, please note the following:
SIM unlocking is not available for Comfort and M-Budget devices, Internet sticks/hotspots.
Complete the form with the relevant details to unlock your device. You will then be sent an unlock code via E-Mail.
Please follow the instructions below to unlock your device with this code.
Proceed as follows to unlock your Alcatel device:
Proceed as follows to unlock your Emporia device:
Proceed as follows to unlock your HTC device:
Proceed as follows to unlock your Huawei device:
Proceed as follows to unlock your LG device:
Proceed as follows to unlock your Nokia:
Proceed as follows to unlock your Nokia Lumia:
N.B. Maximum of 10 attempts allowed.
Proceed as follows to unlock your Samsung:
Proceed as follows to unlock your Sony Ericsson:
Does your device have a touchscreen?
Proceed as follows to unlock your ZTE:
If unlocking failed, please contact us or visit us in your nearest Swisscom Shop.
As of 1 July 2013, Swisscom customers can use their iPhone with any SIM. Unblock this device using the SIM unlock from Apple. You do not need to contact Swisscom. You can find details of how to unlock your iPhone at Apple(opens in new tab).
Swisscom does not guarantee that an unlocked iPhone will work perfectly with a SIM from a different mobile phone provider. Before you unlock your iPhone, find out from your new provider what services are provided for iPhone (Internet access, MMS, Visual Voicemail, tethering, etc.). Any limitations resulting from using a SIM from a different provider are not classified as device faults and are therefore not covered by the Swisscom guarantee.
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