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Swisscom 444 services

Swisscom 444 services

Checking your bill

If you want to check how high your current bill is, send an SMS with the keyword BILL to 444. (This services is available to residential customers. Business customers require the appropriate authorisation from the business owner.)

 

See example

I would like to check my bill regularly

I would like to know how often my bill is queried or stop this query.

I would like to receive or cancel itemised statements for my bill (CHF 1.50 per statement)

All your data and bill details are available online.






Subscription & inclusive units

If you want to know the number of remaining units in your subscription or option, check if you have the right subscription or if you can extend it, send an SMS with the following keywords to 444.

 

See example


STATUS
Number of included units, such as roaming days or SMS, remaining balance from data options
CHECK Check your subscription: is this the best subscription for me? (only available for residential customers)
LOYALTY
Can I extend my contract and benefit from a cheaper product in the process? (only available for residential customers)

If you want to change your subscription, send an appropriate SMS with the relevant keyword to 444: (this service is only available for residential customers. Business customers can change subscriptions in the Customer Center.)

Mobile subscriptions for frequent users

Mobile subscriptions for normal users

Mobile subscriptions for everyone under 26

Mobile subscriptions for infrequent users

If you want to activate TV Air or a new SIM, check Swisscom services in the event of a fault or request a new Swisscom Login password, send an SMS with one of the following keywords to 444.

START TVAIR
STOP TVAIR
Activate/deactivate TV Air
TEST
Check your Swisscom services like TV, Internet, telephone and e-mail on your mobile phone or computer
LOGIN
Request a new Swisscom Login password
START SIM Activate new SIM card

Offers and promotions for your subscription

Do you want to find out about offers and promotions for your subscription? Send an SMS with the keywords START PROMO to 333. To deactivate this service, send an SMS stating STOP PROMO to 333.

 






Prepaid

Swisscom now offers a new inOne mobile prepaid service that allows you choose your own package and data options.


I want to switch to inOne mobile prepaid or purchase a package or data.

I want to use or deactivate the advance service.

I want to activate or change inOne mobile prepaid kids






International

Find out more about roaming for using your mobile phone abroad.


I want to activate or deactivate the Travel Voice Option

I want to activate or deactivate the International Mobile Option

I want to activate or deactivate the SMS information service on current roaming tariffs in the country I am visiting.



Cost control abroad

The Swisscom Cockpit gives you complete control over your costs and lets you easily add data packages when using the Internet abroad.






Availability (COMBOX® etc.)

START VVM
STOP VVM
Activate/deactivate Visual Voicemail for iPhone
COMBOX
Request COMBOX® password
START NOTIFICATION
STOP NOTIFICATION
Activate/deactivate SMS availability notification
START INFO
STOP INFO
Activate/deactivate SMS function for missed calls
START BLIP
STOP BLIP
Activate/deactivate blip for a calls to another network