Call our sales hotline
Opening hours:
Monday till Saturday 8.00 to 20.00

Swisscom Academy: Courses 

Basic Functions - First Steps (iPhone & Android)

Using a smartphone is often a challenge without prior technical knowledge. In the smartphone Basic course - you will learn the basic functions of your device and get to know the most important settings and buttons. With practical exercises, our trainers help you to apply what you have learned independently.

In this mobile phone course, we guide you through the first steps with your iPhone or Android smartphone.

How you benefit

  • You know the answer to the question "What is a smartphone?"
  • You are able to interact with your device
  • You discover the basic settings of the smartphone
  • You know how to save contacts, make calls and answer calls with your smartphone
  • You will learn helpful tips and tricks

Target group

You own an iPhone or Android smartphone but have only just started using it. In the course, you would like to learn how to use your device properly. No prior knowledge is required to attend this course.

Bring with you

Bring your fully charged smartphone with you to the course.

Costs in CHF


What our customers say

Never stand still

Rita Güntensperger




iPhone 8

Which courses did you attend and why?

“I realised at some point that if I didn’t do something I would just stand still.” The problem with older people like me is that we don’t trust ourselves to handle new technology. Young people are more fearless and just go for it.


To fully get to grips with my iPhone 8, I completed all the beginner smartphone courses: Modules 1, 2 and 3, and the workshop. I also attended the photography course.

What did you learn?

The photography course made an impression: It’s what gave me the idea while out on a hike of turning my hiking pole into a selfie stick.