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Set up Swisscom TV

On this page:
Set up Swisscom TV, check UHD TV availability and install parental control.

Requirements

To receive and use Swisscom TV, you need the following:

  • Swisscom Internet connection
  • Swisscom TV subscription
  • TV set with HDMI port
  • Connection from Swisscom TV 2.0 to the router (Ethernet cable, Powerline Connect Kit)

 

Tip: You can see your subscription in the Customer Center

Swisscom TV in UHD quality

UHD stands for ultra-high definition TV pictures with four times more pixels than Full HD. 

To watch TV in UHD quality you need:

  • UHD-enabled TV Box
  • Available UHD signal at your location
  • TV with HDCP 2.2 copy protection and a HDMI 2.0 connection
  • UHD-enabled TV

 

Check if your TV set is UHD-enabled at Settings > System > UHD Assistant.

 

Netflix is already integrated into the TV Guide in the UHD-enabled box. You can get the Netflix app via channel slot 999 in the channel list or from the App store. The monthly fee for using Netflix is itemised on your Swisscom invoice.






Installation

We show you how to set up your Swisscom TV step by step.

Which device do you use?


  • Internet setup

    Your router must be installed and switched on.

    Remove your old TV-Box

    Remove your old TV-Box and old HDMI cable or cable connection (if you have them).

  • Connect new TV-Box

    Connect the TV-Box and TV set with the new HDMI cable.

    Remote control setup

    Insert the batteries in your TV remote control.

  • Connect to the power

    Connect the power cable and the TV-Box and router.

    Switch on

    Switch on your TV set.

  • Select the HDMI channel

    Select the right HDMI channel using your TV set remote control.

    Switch on TV-Box

    Now switch on your TV-Box

  • Television

    Hold the remote control close to the TV-Box and press OK.



  • Included

    The TV-Box, remote control, 2 AAA batteries, power cable, HDMI cable, Ethernet cable and two manuals are included.

    Internet setup

    Your router (Internet-Box or Centro) must be installed and switched on before you can proceed to set up your TV-Box.

  • Remove old TV-Box

    Remove your old TV-Box (if you have one) and all cables. Please also replace your HDMI cable.

    Connect your TV-Box and router

    Position your TV-Box very close to your TV set. Now connect your TV-Box to the router with the Ethernet cable.

  • Connect the TV-Box and TV

    Connect your TV-Box and TV set with the new HDMI cable. If possible, use the "HDMI 1” slot on your TV set.

    Remote control setup

    Open the battery compartment by placing your thumb on the slit and gently slide off the cover. Insert the batteries in your TV remote control.

  • Select the HDMI channel

    Select the right HDMI channel using your TV set remote control.Select the right HDMI channel using your TV set remote control.

     

     

    Switch on

    Connect the power cable and switch on your TV-Box via the flip switch on the back. The small light at the front should light up white. Now follow the step-by-step instructions on the TV screen.


Tip: Connect your TV-Box and Internet-Box with an Ethernet cable for optimum transmission.






Parental Control

Would you like to determine which broadcasts your child is allowed to watch and which not?

 

Set up child protection






 Support

Contact

Do you have questions concerning our products?

We will help you via telephone or chat.

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