New Easy Cyber Insurance supports customers who are victims of online crime, such as cyberbullying and cyber attacks. Comprehensive Internet legal expenses insurance and support in the event of virus attacks on electronic devices.

• Easy Cyber Insurance promises carefree and relaxed Internet use.
• Easy Cyber Insurance runs for a year but is paid monthly.
• The insurance can be terminated at the end of the minimum contract period by giving 2 months’ notice to the end of the month.
• There is no deductible.

What legal protection and claims are insured?

• Copyright infringement
• Misuse of credit card details
• Online shopping
• Identity theft
• Online bullying
• Data recovery and virus removal
  

Full service details are shown on the factsheet(opens in new tab) and the general terms and conditions(opens in new tab).

What is the claim procedure?

You can report your claim or legal case directly to our insurance partner AXA-ARAG Rechtsschutz AG (collective agreement policy number 23.312.490): online around the clock at www.axa.ch/schadeneasycyber(opens in new tab) or by telephone from Monday to Friday from 08:00 - 12:00 / 13:00 - 17:00 on 0848 111 100 (subject to a charge).

Who is Swisscom’s partner for cyber insurance?

The insurance partner for Easy Cyber Insurance is the AXA/ARAG Group.

Why take out insurance with Swisscom (and not directly with the insurance company)?

These insurance products were created specifically to cover the needs of Swisscom customers. The annual insurance offers the convenience of monthly payments through the Swisscom invoice and there are shorter cancellation options.