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Switching your subscription

Switch and benefit

Switch to one of the new Vivo packages and benefit from even faster Internet, the new Swisscom TV 2.0 and fixed network telephony with the latest IP technology.

The Vivo packages

Your benefits: even more services.

Swisscom TV 2.0

More channels & films
Replay & recording
NEW: UHD &voice search


Faster Internet

Faster download speed
Faster upload speed
WLAN Router for free

Fixed network telephony

Telephone connection included
Free domestic calls
HD voice quality

It couldn’t be easier

3 steps to the new Vivo

1. Switching subscription

You can switch your existing Vivo Casa subscription to a new Vivo subscription in just a few clicks in the Customer Center.

2. Installation

You will receive the new Swisscom TV-Box, including everything you need for easy installation, in just a few days.

3. Returns

Return your old devices, such as the Swisscom TV-Box, by post or to a Swisscom Shop near you at your convenience.

Jetzt im Kundencenter auf das neue Vivo-Paket wechseln.

Frequently Asked Questions

Support & Help

Sales support

Do you have any questions about our products? Simply give us a call and speak to an expert.

Freephone number: 0800 555 155

Customers help customers

Find the solutions and share them with other users and customers.

Go to Support Community