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COMBOX®

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    COMBOX®

    With COMBOX®, your mobile device/telephone is always ready to take calls. Your answering machine will receive all calls that you cannot answer in person and records messages left by callers. You do not require an additional device.

     

     

    Use your COMBOX® from any fixed-network or mobile phone worldwide; listen to messages and return calls at the press of a button. You can manage your COMBOX® settings easily in the Customer Center.

    COMBOX® basic

    COMBOX® pro


    for your mobile phone

    0.– / month

    5.– / month


    for your fixed-network phone

    0.– / month

    5.– / month

    Free with all inOne home and other subscriptions Swisscom Line plus, Swisscom Line basic, Vivo XS-XL und Swisscom Casa


    Functions at a glance

      COMBOX® basic COMBOX® pro  
    Memory capacity 20 messages à 3 minutes 100 messages à 3 minutes Messages can be stored permanently; messages are automatically deleted one day after you listen to them and new messages after 30 days
    SMS notification To one phone numbers To three phone numbers About calls received by the COMBOX®
    Personal greeting – domestic 1 2 With or without your phone number announcement
    Personal greeting – abroad ✕  1 With or without your phone number announcement
    Personal absence notifications ✕  ✓  With or without message storage
    Administration in the Customer Centre Settings only ✓  Callers cannot leave messages
    Message forwarding ✕  To three 3 e-mail addresses In the Customer Centre
    Receiving and sending faxes ✕  ✓  For voice messages and faxes to up to three e-mail addresses
    Date and time announcement
    can be switched off
    ✕  ✓  Received faxes can be forwarded to a fax machine or sent on to an e-mail address in PDF format
      0.- /month 5.-/month  

    COMBOX® on your mobile phone - Swisscom Help

    Frequently asked questions

    Which COMBOX do I have?

    COMBOX® pro is included with inOne mobile, InOne home and Vivo.
    COMBOX® basic is included in all other fixed-network and all mobile subscriptions.

    How do I access messages on my COMBOX®?

    For your mobile phone : Choose +41 79 499 79 79.
    For your fixed-network phone: 086 and your telephone number

    How do I operate my COMBOX®?

    Call back
    Save
    Delete
    Listen again
    Next message
    Time announcement
    Read out caller’s phone number
    Settings
    Read out all key functions

    Support & Help


    Chat

    Sales support

    Do you have any questions about our products? Simply give us a call and speak to an expert.

    Freephone number: 0800 555 155

    Customers help customers

    Find the solutions and share them with other users and customers.

    Go to Support Community