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Make secure online purchases on account

With NATEL® Pay you can make purchases online simply, quickly and securely. You don’t need a credit card or PayPal. Your mobile is enough. You simply pay with your next Mobile bill or your Prepaid credit. The largest online stores accept NATEL® Pay as a payment method for apps, games, music, films, tickets and much more.



How high is the purchase limit?

The monthly limit with a NATEL® subscription is CHF 500.–. The limit for new NATEL® Pay customers is CHF 250.-. For young people under 16 it is CHF 150.–. With Prepaid the maximum limit is your current credit. You can alter your limit by phone.

0800 800 800

Can I block payment with NATEL® Pay?

You can block value-added services in the Customer Center, meaning that payment with NATEL® Pay is then no longer possible. Value-added services are activated as standard.

To the Customer Center

Your vouchers

Here you'll find an overview of all of the digital vouchers you purchased using NATEL® Pay.

To the overview

Your payments

You can find an overview of all of your payments, which you made with NATEL® Pay in partner stores, in the Customer Center.

To the Customer Center


Any questions about NATEL® Pay? Our experts would be happy to advise you in person.

To contact


Would you like to have a discussion with other customers or do you need help on a particular topic?

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