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Make secure online purchases on account

With NATEL® Pay you can make purchases online simply, quickly and securely. You don’t need a credit card or PayPal. Your mobile is enough. You simply pay with your next NATEL® bill or your NATEL® easy credit. The largest online stores accept NATEL® Pay as a payment method for apps, games, music, films, tickets and much more.


Have fun with digital vouchers

Partner stores

These stores accept NATEL® Pay


The convenient payment method


Pay online using your mobile without a credit card.


As secure as online banking thanks to SMS identification.


No complicated logins with several passwords.


How old must I be to pay with NATEL® Pay?

13 years old is the minimum age for using your NATEL® bill or your easy prepaid credit to make payments in online shops.

Can I also use NATEL® Pay as a prepaid customer?

You can also use NATEL® Pay as a payment method with NATEL® easy credit. Only purchases of digital iTunes, Zalando und Nintendo codes, plus purchases of Kitag cinema tickets and games in the Sony PlayStation Store are not currently possible with NATEL® easy.

How high is the purchase limit?

The monthly limit with a NATEL® subscription is CHF 500.–. The limit for new NATEL® Pay customers is CHF 250.-. For young people under 16 it is CHF 300.–. With NATEL® easy the maximum limit is your current credit. You can alter your limit by phone.

0800 800 800

Can I block payment with NATEL® Pay?

You can block value-added services in the Customer Center, meaning that payment with NATEL® Pay is then no longer possible. Value-added services are activated as standard.

To the Customer Center

Your vouchers

Here is an overview of all the digital vouchers you have bought with NATEL® Pay.

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Your payments

An overview of all your payments with NATEL® Pay in partner stores can be found in the Customer Center.

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Do you have questions on NATEL® Pay? Our experts will be happy to advise you personally.

To contact


Would you like to have a discussion with other customers or do you need help on a particular topic?

To the Support Community