You are currently registered as a business customer and are in the residential customers area.

To see the offers for business customers, switch to the business customer area.

Call our sales hotline
Opening hours:
Monday till Saturday 8.00 to 20.00

inOne mobile care

 ​Unlimited calls and SMS/MMS in Switzerland
 ​Own phone number for Apple Watch or MoveTime Smartwatch
 ​1 GB incl. per month
 ​300 MB, 30 min. and 30 SMS usage abroad

The subscription is only available when you purchase one of these smartwatches.

Price per month

Activate the inOne mobile care subscription directly on your Apple Watch

To activate, the Apple Watch app should be started and connected to the iPhone.

Once connected, you can choose between two activation options:

  1. 'Set up for myself' → with a multi-device option.
  2. 'Set up for a family member' → as a standalone with an inOne mobile care subscription.

The Apple Watch activation process will then start automatically and guide you through the start-up.

  1. Log in with your Swisscom user name and password.
  2. Click on "Add new subscription" and select inOne mobile care.
  3. Check your contact details and identification and complete your order.

Details of the inOne mobile care subscription 

Telephony Calls to the mobile and fixed network. Billing is in 60-second increments.
Calls to all Swiss networks included Applies to standard calls and video telephony to all mobile and fixed networks in Switzerland and Liechtenstein. Excludes value-added services and special numbers.
0840 / 0842 / 0844 / 0848 – max. CHF 8.1 Rp. per minute
0900 / 0901 / 0906 – separate price information provided by the service provider
Incoming calls – no charge
Calls to EU/Western Europe, USA, Canada – CHF 0.60 per minute EU/Western Europe, USA, Canada: Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France (without overseas territories e.g. French Guyana, Guadeloupe, Martinique, Reunion, etc.), Germany, Gibraltar, Great Britain, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Norway, The Netherlands (without overseas territories), Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, USA (including Alaska and Hawaii, but not including US territories/insular areas), Vatican
Calls to Country Group 2 – CHF 0.80 per minute Australia (without Norfolk and Macquaire Island), Israel, Japan, Mexico, New Zealand, South korea, Taiwan, Ukraine
Calls to Country Group 3 – CHF 1.20 per minute Albania, Algeria, Argentina, Bahamas, Belarus, Bosnia-Herzegovina, Brazil, Chile, China, Columbia, Costa Rica, Dominican Republic, Ecuador, Egypt, Hong Kong, Indonesia, Kosovo, Libya, Macedonia, Malaysia, Moldova, Montenegro, Morocco, Palestine, Peru, Philippines, Russian Federation, Serbia, Singapore, South Africa, Sri Lanka, Thailand, Tunisia, Turkey, Venezuela
Calls to Country Group 4 – CHF 2.00 per minute Benin, Bolivia, Cameroon, Cape Verde, Congo (Republic of the Congo), Congo (Democratic Republic), Cuba, East Timor, Ghana, Guadeloupe, Guatemala, Haiti, India, Jamaica, Jordan, Kenya, Lebanon, Madagascar, Mauritius, Nigeria, Pakistan, Paraguay, Saudi Arabia, Syria, Tanzania, Togo, Uruguay, United Arab Emirates, Vietnam, Zimbabwe
Calls to all other countries – CHF 4.00 per minute
Send unlimited SMS within Switzerland and to other countries Excludes paid SMS services.
No charge for receiving SMS
You will find more information on the MMS service here
Data transfer up to 1 GB
Data download up to 1.0 Mbit/s In Switzerland surfing up to 1 GB per month, then speed restricted to 128 kbit/s.
Data upload up to 0.2 Mbit/s In Switzerland surfing up to 1 GB per month, then speed restricted to 128 kbit/s.
Further prices
No charge for call forwarding to your own COMBOX®
Call forwarding to the mobile or fixed network included Switzerland and Principality of Liechtenstein
Telephony Tariffs do not depend on the call destination. Calls are billed in 60-second increments, i.e. every full minute (or part thereof) is billed.
Calls from abroad to World 1, World 2 or "Rest of the world" – 30 min. included
After consumption of these telephony inclusive units – CHF 1.– per minute
Sending 30 SMS from abroad included Value added services and special numbers are excluded.
1.–/SMS after consumption of these SMS inclusive units 
You will find more information on the MMS service here
300 MB data volume abroad included
100 MB data volume for surfing abroad for 33.–

This subscription may only be used with certain IoT end devices (like Movetime Family Watch MT40 and Apple Watches) specified by Swisscom. In the event of non-compliant usage, Swisscom reserves the right to discontinue or limit the service, or take other appropriate action (e.g. change to a different subscription).

Frequently asked questions about the inOne mobile care subscription

inOne mobile care can only be set up with an Apple Watch within Family Setup. If you set up the Apple Watch for a family member, you can select the standalone version with inOne mobile care. If you want to set up the Apple Watch for yourself, you will need the Multi Device option.

Immediately after successful subscription activation and identification check. The Apple Watch has an eSIM, which means it can be used in the Swisscom mobile network with an inOne mobile care subscription without any further steps.

International roaming callsare only possible under the following conditions.

  • You own the following series or higher: Apple Watch 5 / Apple Watch SE / Apple Watch Ultra
  • Operating system: Watch OS 9.1 or higher
  • Roaming partner supports VoLTE roaming
  • Data roaming on the Watch must be switched on (Settings -> Mobile -> Data roaming)

The following page shows if VoLTE roaming is supported abroad: Tariffs for international mobile use

You can find more information on the Apple page: Set up mobile on Apple Watch

No, unfortunately this is not possible. To use the Apple Watch with an inOne mobile care subscription, you need an iPhone with a Swisscom subscription. If there is not a Swisscom SIM card inserted in the iPhone, Swisscom will not be recognised as the network provider and you will not be directed to carry out the inOne mobile care activation.

Yes, this is possible. In the Apple Watch setup process (ODA Flow activation process), an existing inOne mobile care subscription can be selected instead of “Add new subscription” and a SIM transfer performed.

No. In addition to the Movetime Family Watch, the inOne mobile care subscription is currently only available with the Apple Watch.

No. With the integrated activation flow, it doesn’t matter where the Apple Watch was purchased. You can select inOne mobile care under “Add new subscription” directly in the Apple Watch setup process.

No. Only additional devices for Multi Device can be activated via the Cockpit.

This is not possible. inOne mobile care can only be set up in Family Setup, while Apple only allows you to carry out the setup process for another family member in Family Setup. You can select an existing family member or create a new family member. In both cases, there must be a separate iCloud account. If you want to set up the Apple Watch for yourself, you will need the Multi Device option.

As the Movetime Family Watch MT40/MT40S and TCL Family Watch MT42 only work with a physical SIM card, inOne mobile care can only be activated by ordering the watch at the same time. inOne mobile care is only available if the watch is also purchased in a Swisscom shop or from a Swisscom partner.

As the Movetime Family Watch and TCL Family Watch work with a physical SIM, you don’t have to select a subscription during activation – just insert the nano SIM. However, to take advantage of their features (localisation, etc.), you need to install the TCL Connect app on a smartphone and create an account. Pairing is simple: a watch can be added to the app by entering its IMEI number or scanning the QR code that appears in the menu.