Meta navigation

Premium package


Exclusive benefits for all inOne mobile XL subscribers

The Premium package for inOne (SME) mobile XL

As an inOne (SME) mobile XL subscriber, you deserve some extras. You enjoy exclusive benefits and maximum convenience with various premium services.

Our premium services

Device purchase 6 months before contract expiry

Hotline prioritisation

Free My Service e-mail set-up and data transfer

Instant repair at no additional cost

Worldwide device replacement

Only for inOne SME mobile XL

10 hours’ free use of coworking offices

Premium services in detail

Device purchase 6 months before contract expiry

As an inOne (SME) mobile XL subscriber, you can buy a new device with a contract renewal after 18 instead of 24 months. Requirements:

  • Minimum contractual term of 2 years
  • Renewed subscription is still inOne (SME) mobile XL
  • Subscription change barred for the next 12 mths
  • No outstanding instalments to be paid
  • The contract is renewed immediately on the day of conclusion



Hotline prioritisation

  • Shorter hotline waiting time, thanks to call prioritisation.
  • Quote your inOne (SME) mobile XL mobile number for hotline prioritisation, no matter which line you are using.



Free My Service e-mail set-up and data transfer

You enjoy free My Service e-mail set-up and data transfer, each worth CHF 40.–.

  • You can take advantage of these My Service facilities once a year in the Swisscom Shop.



Instant repair at no additional cost

  • Apple and Samsung smartphones are repaired within three hours in one of the nine repair centres in Switzerland.
  • The additional cost of CHF 40.– for instant repair is waived. You are only billed for the device repair costs.
  • You can take advantage of this facility once a year.



Worldwide device replacement

  • If you lose your smartphone or if it is stolen or damaged, Swisscom will deliver a new device to where you are staying anywhere in the world.
  • You only bear the cost of the new device; Swisscom pays the shipping costs.

Order your new smartphone via the following number:

Residential customers: From Switzerland free number 0800 800 800, from abroad +41 62 286 12 12 (chargeable number)
Business customers: From Switzerland free number 0800 055 055, from abroad +41 62 286 12 12 (chargeable number) 




10 hours’ free use of coworking offices
(for inOne SME mobile XL subscribers)

  • You enjoy 10 hours of free coworking office use per year at one of 150 locations in Switzerland.
  • All information about the site, registration and reservation is available at www.popupoffice.ch.
  • Make your reservation at www.popupoffice.ch using your mobile phone number, company name and a code. Request your code by sending a free SMS quoting the keyword "coworking" to 444.