In the following steps, you will find out how you can activate the function for making payments in the blue Cinema with the Swisscom mobile bill.
You have an overview of your services in My Swisscom and can independently select the one you want and cancel it with "Cancel approval". Please note that the cancellation will automatically take place on the next possible date.
Compliance with the law, the following measures were implemented by 1 July 2020:
Further information and Q&As on money laundering can be found at www.swisscom.com/GWG.
This might be, for example, that the maximum amount for purchases has been reached with the invoice.
No. When paying with Swisscom Mobile, content can only be bought if your number is activated for additional services (i.e. shopping with Swisscom number).
Please call Swisscom customer service at 0800 800 800 and ask for an increase to the monthly limit. Alternatively, you can make the setting manually on My Swisscom.
In order to pay for purchases with your mobile phone bill or prepaid credit, the following monthly limits of your mobile phone bill must not be exceeded: Swisscom reserves the right to change the monthly spending limits at any time. The annual limit for residential customers is capped at CHF 5000.–.
Adults | Minors under 16 13 years is the minimum age to make purchases via the mobile bill or with prepaid credit | |
New subscription customers For the first two months after you take out a Swisscom mobile contract | 500.- | 500.- |
2 months after contract signing | 500.- | 500.- |
Prepaid | 400.- | 150.- |
You can block value-added services on My Swisscom, meaning that payment with the mobile phone bill is then no longer possible. Value-added services are enabled by default.
An overview of all your payments with Swisscom Pay in partner stores can be found on My Swisscom.
Do you have questions on Swisscom Pay? Our experts will be happy to advise you in person.
Get help on specific topics through discussion with other customers.