This may be due, for example, to the fact that the maximum amount for purchases has been reached with the invoice.
No. When paying with Swisscom Mobile, a Sky subscription can only be concluded or extended if your number has been activated for additional services (i.e. making purchases with the Swisscom number).
Please call Swisscom customer service on 0800 800 800 and ask for the monthly limit to be raised. Alternatively, you can configure this setting yourself on My Swisscom (Customer Center).
You can terminate your Sky subscription at any time on My Swisscom.
The monthly limit with a mobile subscription is CHF 500. For young people under 16 the limit is CHF 150. With a prepaid card, the maximum limit is your current credit. You can alter your limit by phone.
0800 800 800
The cost of your subscription or individual purchases via Sky will be settled on your Swisscom invoice (under "Purchases"). You can view the costs at any time on My Swisscom under "Invoices & Costs".
If you are already using Sky and would like to use the mobile phone bill as a means of payment, you can do so at any time via the settings in your Sky account. To do this, simply follow the instructions on this page. Your other settings (watch list, individual purchases, etc.) are not changed.